Shipping & Returns
IN-STORE PURCHASE RETURNS:
We want you to love your item as much as we do. If for any reason you are not satisfied, your UNWORN, STILL TAGGED, UNUSED item(s) may be returned or exchanged within 7 days of original purchase date WITH A RECEIPT PRESENT. All sale items and store-wide sales are final sale unless otherwise noted. Gifts may be eligible for store credit or exchange only with a gift receipt. Items that have been damaged from being incorrectly washed or damaged due to wear & tear are not considered to be faulty and therefore not eligible for return.
We’ll gladly accept unworn, unwashed, or defective merchandise with original tags attached for a full refund.
Simply mail it back to us within 14 days of your ship date and the cost of your item(s) will be applied back to your original form of payment. The customer is responsible for return shipping costs.
Once your return is received and processed, we will notify you via email that we have received your item(s) within 48 hours. Please allow 5-7 business days to see a refund.
Please include the original packing slip or order number with your items when you mail them back.
To return or exchange your product, mail it to:
Fame and Rebel
Attn: Website Return
415 E. Main Street
Port Jefferson, NY 11777
If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Without this, we cannot guarantee we will receive your shipped item.
You may also return your item(s) to our store.
If you wish to exchange your item for a different size or color, we recommend calling us at the store to make sure that we have the size you are looking for. We will then hold the item for 5 days while we await the return of your original item. Please call us Monday-Friday between 11am and 7pm EST.
Reduced and Sale items are FINAL SALE and cannot be returned or exchanged.
Exchanges after 14 days cannot be accepted.
The original shipping charge is non-refundable, and you will be responsible for paying your own shipping costs for any item you exchange.
To be eligible for an exchange, your item must be unused, with tags attached and in the same condition that you received it. If we receive any item in an unsellable condition, you will be notified and the items will be returned to you.
U.S. Shipping: All domestic orders are shipped via USPS within 2 business days of your order date. As soon as your order ships, you will receive an emailed shipping confirmation with tracking information for your package.
Over $150- USPS Priority Mail FREE
Under $150- USPS Priority Mail $7
2 Day Shipping- USPS Priority Mail Express $25
*Fame and Rebel is not responsible for lost or stolen packages. If your package arrives damaged, you must let us know within 24 hours of receiving the item.